Make a Complaint?
Shire Recoveries is committed to providing the highest quality service, should you feel that we have done something wrong, by letting us know we can work with you to understand what's happened and facilitate a resolution of your issues.
Contact Us First
Should you wish to complain, you can send your complaint by post, email or fax to the following:- Address :
1 Calico Business Park
Sandy Way
Amington
Tamworth
Staffordshire
B77 4BF - Phone :
+44 (0) 1827 300 326
- Fax :
0182 768 672
Financial Ombudsman Service (FOS)
We do our utmost to resolve complaints directly, saving our customers the trouble of appealing to the Financial Ombudsman Service (FOS). But when a customer makes a complaint and we can’t reach an agreement, if you are eligible, the FOS can be asked to make an independent assessment.
The FOS provides a free, independent service for resolving disputes with financial firms, please see below link:
- Address :
The Financial Ombudsman Service,
Exchange Tower,
London,
E14 9SR - Phone :
0800 023 4 567
- Fax :
0182 768 672